Gumla DC Reviews Public Grievances, Directs Departments to Ensure Swift Action

Gumla: Deputy Commissioner Dileshwar Mahto chaired the weekly Public Grievance Redressal Day at his office in the Collectorate, where residents from different blocks of Gumla district brought forward a range of personal and public concerns.

The Deputy Commissioner heard each applicant individually and directed the concerned departmental officials to examine the complaints and ensure prompt, impartial action in accordance with established rules and procedures.

Among the key issues raised was a land dispute involving Ramavatar Singh of Sursa village in Sisai block. He sought cancellation of an allegedly unauthorised land mutation recorded under Khata No. 145 in Mauza Arko and requested that the online Register-II be updated in the name of the rightful owner based on the original RS land records (Khatiyan).

Chama Oraon of Narma village in Bishunpur block requested a house under the Ambedkar Awas Yojana after his kutcha house was destroyed during the monsoon, leaving his family in a difficult housing situation.

Somra Oraon of Hapamuni village in Ghaghra block sought disaster relief and compensation following the death of his son nearly two years ago when a tree fell during a natural calamity.

Other applications highlighted the difficulties faced by persons with disabilities. Narayan Sahu of Nagfeni requested an electric wheelchair to overcome mobility challenges, along with the issuance of a disability certificate. Similarly, Vinita Kumari, a Class VIII student with a disability from Dari Ambatoli in Sisai block, sought a battery-operated tricycle to help her continue her education without facing difficulties commuting to school.

Mahadev Gop, president of the School Management Committee of Government Upgraded Middle School, Dari, in Sisai block, raised concerns over the theft of utensils, equipment and LPG cylinders used for preparing mid-day meals. He requested the replacement of the stolen items and installation of CCTV cameras to strengthen security on the school premises.

Nutan Devi of Shastri Nagar, Gumla, submitted an application seeking a refund of the e-stamp and registration fees deposited online for a land registration process, after applicable deductions as per rules.

A senior citizen, Shyam Nandan Thakur of Laxman Nagar under Fasiya Panchayat, complained that his two sons were neither maintaining him nor treating him properly. He sought monthly maintenance under the Maintenance and Welfare of Parents and Senior Citizens Act, or appropriate legal action to have his sons vacate the ancestral house.

Taking note of the diverse nature of the complaints, Mahto instructed the concerned officials to conduct necessary inquiries and prioritise cases according to their urgency. He also directed them to ensure that eligible applicants receive benefits under the relevant government welfare schemes in accordance with prescribed norms.

Emphasising the purpose of the weekly grievance redressal exercise, the Deputy Commissioner said it was intended to provide citizens with an accessible platform to raise their concerns and seek timely solutions. He urged officials to approach every complaint with sensitivity and seriousness and ensure its disposal within the prescribed administrative framework.

The district administration reiterated its commitment to providing transparent, accessible and accountable governance while addressing public grievances effectively.

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