Deoghar Holds Public Grievance Hearing, Departments Given One Week to Resolve Complaints

Photo: RP

Deoghar: A public grievance redressal hearing was held in Deoghar on Tuesday under the direction of Deputy Commissioner Saurabh Kumar Bhuvania, providing residents an opportunity to raise issues related to various government services and welfare schemes.

The hearing was chaired by District Supply Officer Pritilata Kisku, during which people from both urban and rural areas submitted complaints concerning the Mukhyamantri Maiya Samman Yojana, the public distribution system (PDS), land acquisition, circle offices and the Education Department.

Kisku heard the applicants individually and assured them that their grievances would be examined and addressed at the earliest. She also instructed officials from the concerned departments to take prompt action and ensure that applicants receive appropriate assistance in accordance with the applicable rules.

Emphasising accountability and timely redressal, officials were directed to conduct field inspections wherever necessary and take appropriate corrective measures. They were further instructed to submit action-taken reports to the Deputy Commissioner's office within seven days.

The reports will help the district administration monitor the progress of individual complaints and ensure that pending issues are addressed without unnecessary delays. The initiative is aimed at strengthening administrative accountability and making grievance redressal more accessible and responsive to residents.